Privacy Policy

Information you provide: name, email address, shipping address, institution or lab affiliation, order history, and any correspondence you send us. Researcher verification confirmations (age and qualification attestations) are stored with your account or order.

Information collected automatically: device and browser data, IP address, pages viewed, and referral source, collected via server logs and cookies described below. Cart contents and verification status are stored locally in your browser.

Payment information: when payment processing launches, card details will be handled directly by our payment processor and never stored on our servers.

• To verify eligibility and process, ship, and support orders
• To publish and match certificates of analysis to purchased lots
• To send transactional messages (order confirmations, shipping updates)
• To send marketing email only if you opt in — every message includes unsubscribe
• To prevent fraud, abuse, and diversion of research products
• To comply with legal obligations and enforce our Terms

We use strictly necessary cookies and browser local storage to remember your researcher-verification status, keep your cart between visits, and operate checkout. If we add analytics, it will be privacy-respecting and disclosed here. We do not use third-party advertising cookies.

We share personal information only with:

• Shipping carriers, to deliver your order
• Payment processors, to complete transactions
• Service providers that host our site and email (bound by confidentiality)
• Authorities, when required by law or to protect rights and safety

We do not sell or rent personal information, and we do not share it with third parties for their own marketing.

We retain order records as long as needed for support, legal, tax, and compliance purposes, then delete or anonymize them. Data is protected with industry-standard encryption in transit and access controls. No system is perfectly secure — report any concern to the contact below and we will investigate promptly.

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, email us at the address below; we will respond within the timeframe required by applicable law. Marketing emails always include a one-click unsubscribe.

The site is intended for qualified researchers aged 21 and older. We do not knowingly collect information from anyone under 21, and we delete any such data on discovery.

We may update this policy as the site evolves (for example, when payment processing or analytics launch). Material changes will be reflected in the "Last updated" date, and significant changes will be highlighted on the site.